Policies

EYVORY POLICIES

Shipping Policy

All EYVORY orders are processed within 1–3 business days.

Orders are shipped via trusted carriers, with an estimated delivery time of 7–10 business days after processing.

Please note:

Shipping times are estimates and may vary due to carrier delays, customs processing, or external factors beyond our control.
EYVORY is not responsible for delays caused by shipping carriers, customs, or incorrect address information provided at checkout.
Customers are responsible for ensuring all shipping details are accurate.

Once your order has shipped, you will receive a confirmation email with tracking information.

All Sales Final

We do not accept returns, exchanges, or cancellations once an order has been placed.

Please review all product details carefully before completing your purchase. If you have any questions prior to ordering, we encourage you to contact us at info@eyvory.com.

Damaged or Incorrect Items

If you receive an item that is damaged or incorrect, please contact us within 48 hours of delivery with your order number and clear photos of the issue.

Each case is reviewed individually. If the claim is approved, we will arrange a replacement or alternative resolution at our discretion.

Privacy Policy

EYVORY respects your privacy and is committed to protecting your personal information.

We collect only the information necessary to process orders, provide customer support, and improve our services. This may include your name, email address, shipping address, and payment details.

We do not sell or share your personal information with third parties, except where required to fulfill your order (such as payment processors and shipping carriers).

All transactions are securely processed through Shopify’s encrypted platform.

Terms of Service

By using our website, you agree to the following:

All prices are listed in USD unless otherwise stated
Product images are for reference; slight variations in color or finish may occur
EYVORY reserves the right to update products, pricing, and policies at any time

All EYVORY branding, imagery, and content are protected and may not be used without permission.