Frequently Asked Questions

How long does shipping take?

Orders are processed within 1–3 business days.
Once shipped, delivery typically takes 7–10 business days.

Please note that delivery times are estimates and may vary due to carrier delays or external factors beyond our control.

Do you offer returns or exchanges?

All EYVORY purchases are final sale.
We do not accept returns, exchanges, or cancellations.

Please review all product details carefully before placing an order.

What should I do if my order arrives damaged or incorrect?

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery at info@eyvory.com with your order number and clear photos of the issue.

Each request is reviewed individually, and we will assist where appropriate.

Are all sunglasses UV protected?

Some EYVORY styles feature UV protection. Please check each product description to confirm whether UV protection is included.

Are the sunglasses unisex?

Currently, EYVORY collections are curated for women.

We plan to expand with a male collection in the future.

How can I contact EYVORY?

For any questions or support inquiries, please email us at:
info@eyvory.com

We aim to respond within 24–48 business hours.